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SHIPPING & RETURNS

Shipping Policy

order typically ship within 24 hours of payment. for pre-order and back-order items, please see item desc for shipping times

 

Due to how the TCG world is at the moment we are not able to take pre orders due to allocation however we do expect things to change in the future

Return & Exchange Policy

Due to the nature of sealed product in the TCG industry, we do not offer returns.  That said, if something arrives damaged or not as described, send us an email and we'll make it right | pokemart.uk@hotmail.com

Cancellations can be requested prior to shipment but are subject to a 6% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.

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